Refund / Return Policy

Kelzeya

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@kelzeya.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Kelzeya is operated by Shenzhen Wan Lei E-commerce Co., Ltd.

Company Name: Shenzhen Wan Lei E-commerce Co., Ltd.

Address: Room 103, No. 47, Zhangbei Road, Zhangbei Community, Longcheng Subdistrict, Longgang District, Shenzhen, Guangdong Province, China

Phone: +86 18092792051

Email: support@kelzeya.com